Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
This Customer Success role supports existing customers using EventHub, an event-marketing platform for webinars, conferences, exhibitions, academic meetings and business meetings. The position is being added as the company strengthens its sales function for further business growth.
Day-to-day responsibilities include delivering EventHub onboarding programs, providing regular advice on product use and operations, and helping customers solve event-marketing challenges. The role also proposes ways to encourage continued use and expand customer use of EventHub through upselling. It identifies product requests and customer issues for internal feedback, and supports customers by helping them understand their KPIs and providing information about operating methods that can help them achieve their goals.
Required qualifications include experience selling products or services to corporate customers, including new business sales, account development or customer success, or experience in corporate consulting. Applicants also need motivation to create businesses and either experience working in an organization of 100 or fewer people or experience participating in the launch of a new product or new business.
Preferred qualifications include corporate sales experience at a martech operating company, experience in in-house marketing, and practical experience as a Customer Success Manager or Account Manager.
The position is a regular employee role.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Evening floor staff at GiGO Akihabara Building 3: serving customers at the floor and prize counter, cleaning, restocking prizes and simple machine upkeep.
Coordinates customer communication in forwarding operations, supports smooth shipments and a stronger customer experience, identifies operational issues, and develops existing accounts through upsell proposals.
The role involves leading the Customer Support Unit to help clients maximize product usage, addressing challenges, and collaborating with various teams.
Supports restaurants, hotels and guests using TableCheck by answering product questions, troubleshooting system issues, and improving FAQs and response procedures based on recurring inquiries.
Full-time bicycle corner staff at a Yamada Denki store, selling city bikes, e-assist bikes and e-bikes, assembling new bicycles and handling repairs and servicing.
Lead the introduction and growth of FOLIO’s 4RAP SaaS investment platform with banks and securities companies, covering proposals, implementation, customer success, sales analysis, and training.