Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
A floor staff role at GiGO Jiyugaoka, one of the roughly 400 GiGO game centres operated by GENDA GiGO Entertainment, with crane (UFO catcher) and medal games among its machines.
The work covers serving customers on the floor and at the prize counter, cleaning the floor, restocking and managing prizes such as plush toys, and simple maintenance of the game machines. Part-time staff also arrange and decorate the plush toys and mascots displayed in the crane games. New starters receive one to two months of training, including customer-service role-play, before working the floor on their own.
No previous experience is required, and customer-service experience is welcome. Applicants must be able to communicate in Japanese.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Evening floor staff at GiGO Akihabara Building 3: serving customers at the floor and prize counter, cleaning, restocking prizes and simple machine upkeep.
Staff at GiGO Shibuya, a multi-attraction arcade: serving customers across crane, sports and taiko games, and helping run its taiyaki stand.
Coordinates customer communication in forwarding operations, supports smooth shipments and a stronger customer experience, identifies operational issues, and develops existing accounts through upsell proposals.
Support customers using EventHub through onboarding and operational advice, resolve event-marketing challenges, help achieve KPIs, and propose continued use and upsell opportunities.
The role involves leading the Customer Support Unit to help clients maximize product usage, addressing challenges, and collaborating with various teams.
Supports restaurants, hotels and guests using TableCheck by answering product questions, troubleshooting system issues, and improving FAQs and response procedures based on recurring inquiries.