Leads strategic alliances with consulting, advertising, and cloud partners, designing data- and AI-based business models, scalable offerings, delivery systems, and new business pipelines.
About this role
This customer support role sits within Gaudiy Financial Labs and supports a new Web3 financial service during its launch phase. It is the customer-facing point of contact for users, helping them use the service with confidence while also contributing to the operational work that keeps it safe and stable.
The work includes responding to inquiries, identifying issues in customer feedback, and improving FAQs, manuals, and workflows. The role checks whether new and existing functions can be used without problems, finds unclear points from the user’s perspective, and works with internal members on service improvements. It also covers other financial-operations tasks. The surrounding service-development context names blockchain and AI, including blockchain-based wallets and credit-evaluation systems.
No prior financial or cryptocurrency specialization is required at entry, and customer-support experience is not required. The posting states no other mandatory qualification.
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