Hotel Reservations Staff

Seibu Holdings

Hospitality

Support

JP company

About this role

A part-time reservations position at Grand Prince Hotel Shin Takanawa, supporting the front office from behind the scenes.

The staff member manages accommodation bookings that arrive through the hotel website, email, fax and the various travel sites: taking new reservations, processing changes and answering enquiries. They also reply by email to guests' requests and make the arrangements needed. The work is desk-based all day; telephone handling is limited to internal calls, with no external phone bookings.

Hotel-industry experience is not required. Basic PC skills — data entry, Excel and Word — are needed.

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