Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
Kurashiru (formerly dely), the company behind the Kurashiru recipe-video platform, is hiring a Customer Success specialist for Kurashiru Chirashi, its promotion-support SaaS. Retail clients such as supermarkets and drugstores use the service to publish store flyers on both Kurashiru and the Recechallenge saving app, and the aim is to raise their store sales.
The person owns client adoption after sign-up and is expected to be an active, growth-minded customer success role whose mission is raising revenue per customer through upsell and cross-sell. Work includes building relationships with clients, proposing and carrying out product-operation improvements that lift their sales, improving the product from what clients say, and planning and running upsell plans and new menu plans for each client's issues. Depending on skills and interest, the person can also shape department-level sales strategy and work with management on product improvement.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Greet and seat guests and serve food and drinks at Yamazato, the Japanese restaurant of The Okura Tokyo, wearing a kimono once training is complete.
Wedding planner at a historic-building venue: showing prospective couples around, holding planning meetings with couples and running the reception on the day.
Hall and kitchen crew at a Sushiro conveyor-belt sushi restaurant: takeaway orders, clearing tables, floor cleaning, sushi making, prep and dishwashing.
Investigate customer inquiries about Yappli integrations, review logs and databases, verify features and incidents, coordinate with engineers, and maintain technical documentation.
As a Customer Success Manager, you will promote product utilization, provide consulting, and support organizational transformation for clients in the manufacturing sector.
Monitor online content and comments for hololive services, using a personal computer to review streams and support English-market moderation.