Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
A role in the Central Reservation Office (CRO) at the headquarters of the Okura Nikko Hotels chain, dealing with customers directly by phone and email.
The agent takes, changes and cancels room bookings for roughly 80 group hotels in Japan and overseas, recommending the plan that best fits each guest's needs. The agent also handles enquiries from members of One Harmony, the chain's membership programme, such as point balances, use of benefits and changes to registered details.
Required: experience working in customer support or a call centre, at least three years of work experience, and basic PC skills.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Greet and seat guests and serve food and drinks at Yamazato, the Japanese restaurant of The Okura Tokyo, wearing a kimono once training is complete.
Welcome couples visiting The Okura Tokyo's wedding salon for planning meetings, serve drinks, restock brochures and help with office tasks, on weekends and holidays.
Run the front desk at Hotel Nikko Tachikawa Tokyo: check-ins and check-outs, guest information and phone and online room reservations, including overnight shifts.
Wedding planner at a historic-building venue: showing prospective couples around, holding planning meetings with couples and running the reception on the day.
Hall and kitchen crew at a Sushiro conveyor-belt sushi restaurant: takeaway orders, clearing tables, floor cleaning, sushi making, prep and dishwashing.
As a Customer Success for the SaaS 'Kurashiru Chirashi', you will ensure effective utilization post-implementation, focusing on increasing customer value through upselling and cross-selling.