Corporate IT

This Corporate IT role manages and improves Loglass’s internal information systems. The position addresses company-wide IT issues and uses technology to support back-office operations. The information systems team currently has two members, and this hire will join as a third core member responsible for taking initiatives from planning through execution.

Responsibilities include planning, building, and operating the internal IT foundation; managing Google Workspace and other SaaS applications; and optimizing the operating environment for those services. The role will also plan and introduce a future security architecture based on zero-trust principles. Additional work includes planning and implementing process automation with scripts and iPaaS tools, improving the help desk, preparing PCs, troubleshooting issues, issuing accounts, and maintaining IT asset records and operating procedures.

The position also supports information security and IT governance. Duties include creating and operating security policies in preparation for ISMS certification and internal controls, responding to IT audits, and establishing processes for managing audit evidence. Initially, the employee will handle regular work such as account administration and help desk operations. Based on experience and preferences, the scope may expand to related work and the employee will lead projects that arise periodically. Longer-term specialization in areas such as process improvement or security is possible within the role’s stated development path.

Required experience includes practical work in an information systems department or a comparable organization, internal help desk and PC troubleshooting experience, and operational administration experience with Google Workspace or Microsoft 365. The posting also lists the following as desired experience: independently improving or streamlining work for an organization of several hundred people; building and operating authentication foundations using an IdP such as Okta or Azure AD; operating cloud security products such as NetSkope or Zscaler; improving PC setup through MDM-based zero-touch deployment; obtaining or operating ISMS and other certifications; and development using APIs.

Tools named in the posting include Google Workspace, Slack, Notion, Kandji, SentinelOne, 1Password, Okta, Make, Zapier, macOS, Windows, Zoom and ZoomPhone, Figma, SmartHR, and Bakuraku.

The employment contract is indefinite, with a three-month probationary period that may be extended to a maximum of six months. Compensation is negotiable and is determined according to experience and skills. The position is based in Minato-ku, Tokyo. Remote work is available, but the role is not fully remote, and the required frequency of office attendance may vary by department and business conditions. Working hours follow a flextime system with core hours from 10:00 to 15:00. Holidays include Saturdays, Sundays, public holidays, and the year-end and New Year period from December 28 through January 3. Benefits include company-leased housing, subsidies for PC-related equipment, and a corporate defined-contribution pension plan. Insurance includes health, employees’ pension, employment, and workers’ compensation coverage.

The stated selection process is document screening, an optional casual interview, a first interview, a work-sample test, a final interview with reference check, and an offer.