Lead high-difficulty AI projects, manage quality across multiple projects, and mentor junior data scientists.
About this role
CRE (Client Reliability Engineering) at ANDPAD, whose SaaS platform (265k companies, 690k+ users) is directly tied to clients' work, so each inquiry has large impact and fast resolution matters. As a CRE, improve support operations to raise customer satisfaction and trust - reducing inquiry impact through engineering and better support systems. Tokyo.
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