Connects clients with product teams through technical pre-sales, onboarding, integration support, and L2 investigations, tracing ad-fraud issues to root causes and coordinating product fixes. Supports trials, client questionnaires, and the development of AI-assisted support processes.
About this role
Spider Labs’ Engineering Manager leads people development and delivery in a roughly 20-person team building real-time systems to detect and prevent digital advertising threats. Technical direction stays with Tech Leads; this manager owns direct reports’ growth and performance. The role covers goals, feedback, reviews and onboarding, plus early action on performance issues. The manager drives commitments through release, validation and adoption, coordinates with Product, Design, Infra and Ops, maintains code, testing, reliability and security standards, oversees incidents through blameless postmortems, and leads AI-enabled practices with a measurable improvement each quarter. Applicants need a technical software-product background and two or more years leading a team, project or delivery stream while responsible for its people; mentoring alone is insufficient. They must assess pull requests, architecture discussions and plans, own engineering work end to end, decide with incomplete information and explain the outcome, collaborate across functions to develop people and resolve blockers, and use AI tools in management from day one. Prior AI use is not required.
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