Build core and supporting business systems for companies and infrastructure operators, covering requirements, design, implementation, testing and maintenance.
About this role
Support customer projects by coordinating with departments and international teams. Define processes for using systems safely and answer questions about equipment problems or faults, adapting support to users across different countries and cultures.
Handle overseas user inquiries, prepare system operating procedures, coordinate schedules with global teams and support project quality and progress management. Work closely with the client team to organize cross-department activities and maintain effective communication.
The role uses language skills in practical customer support. Training builds IT knowledge and provides opportunities to study business English, while colleagues help with unfamiliar situations and initial and continuing development support career changes into IT.
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