Build core and supporting business systems for companies and infrastructure operators, covering requirements, design, implementation, testing and maintenance.
About this role
Support customers using workplace computers, smartphones and internal systems as part of a client support team. Anticipate the steps users need and coordinate IT-related administration, such as ordering a new employee’s computer, arranging setup and requesting an account.
Manage device assets, improve internal workflow procedures, answer inquiries, issue or change employee accounts and coordinate event schedules. Consult colleagues and previous support records, and research unfamiliar questions before responding.
The work emphasizes consideration for users and teamwork. Entry training builds IT knowledge, with continuing support and skills development after assignment, including for people changing careers from other industries.
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