Lead service design and UX for Tokyu Group's web services and apps: customer journeys, information architecture, accessibility, user research and a shared design system.
About this role
A PdM/PO role in URBAN HACKS, Tokyu's digital transformation project launched in 2021. The group's 120+ companies run separate web services and apps; the aim is to improve them, link them, and connect them with real-world services.
The PdM/PO gathers requests and sets development priorities; plans features and writes requirements and specifications; works with UX/UI designers and engineers; tracks progress and issues; handles acceptance testing, launch and PR planning; and reports and improves after release.
Requires web product development experience, Agile experience, PdM, PO or producer experience at a web product company, and hypothesis validation through user research or data analysis.
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