Advise content and app partners building for Fire TV, Fire tablets, and other Amazon devices, creating reference architectures, reusable tools, developer guidance, and technical demonstrations.
About this role
The Technical Account Manager is part of AWS Enterprise Support's Strategic Industries segment, advising strategic enterprise accounts across financial services, manufacturing, media, telecom, healthcare, energy and automotive. The role serves as a technical strategist and customer advocate, helping organizations develop and scale mission-critical applications and services on AWS. Responsibilities include aligning technical guidance with business objectives, advising on enterprise-scale architecture and cloud transformation, supporting project planning and launches, and resolving complex operational challenges. The role also provides proactive recommendations and risk mitigation across the cloud adoption lifecycle, working with senior technical and business stakeholders. Technologies and domains named in the posting include GenAI, AI/ML, compute, storage, databases, big data, networking, serverless, deployment and security. Applicants must have 5+ years of technical engineering experience and experience with operational parameters and troubleshooting in at least three listed areas, such as compute, storage, networking, databases, DevOps, big data and analytics, security or application development in distributed systems. Experience in an internal enterprise or external customer-facing environment is also required.
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