Provide senior technical support for Red Hat Enterprise Linux in hybrid-cloud environments, resolve complex customer issues, share knowledge, and coordinate with developers and QE to improve the product.
About this role
This role sits within Red Hat’s Consulting Department and advises telecommunications customers adopting Red Hat cloud solutions and product families. It works with infrastructure, networking, operations, IT, and business stakeholders to shape customer journeys and modern infrastructure, including NFV solutions.
The consultant facilitates discovery and design workshops, scopes delivery projects, guides consulting teams through pilots and production deployments, and supports implementation governance. The work uses Red Hat OpenStack, Red Hat OpenShift, Red Hat Enterprise Linux, and Ansible, alongside cloud architectures and supporting infrastructure. It also develops reusable service methods, tools, and technical content.
Applicants need experience designing complex customer solutions and at least five years in a solutions architect, enterprise architect, or related consulting role delivering infrastructure solutions, including at least five years focused on cloud environments. Customer engagement, strategic advisory work with senior stakeholders, and strong verbal and written communication are also required.
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