Account Sales

WOVN

Sales

Account Mgr

SaaS

About this role

Wovn Technologies makes WOVN.io, a SaaS for multilingual websites and apps, and sells to leading Japanese and global companies. The Account Sales role expands existing accounts, handling deepening sales (upsell and cross-sell) as well as reducing downsell and cancellation, with proposals that cross corporate groups.

Duties include designing and carrying out account-expansion strategy, hearing customers' business problems and planning upsell and cross-sell, proposing new products such as translation applications, video subtitling and multilingual chatbots, analysing usage to find customers at risk of cancelling and proposing improvements, working with product, marketing and customer success, and leading execution of large deals. The team is newly formed.

Applicants need about three or more years in one of: account or deepening sales of IT solutions to companies (SaaS, system integration, web services, IT equipment); customer success for SaaS or web services; or client work in consulting. Basic web or IT literacy, proposal and relationship skills, and teamwork are required. Large system projects, B2B SaaS deepening sales, building connections at large clients and new-business experience are preferred.

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