Manage enterprise accounts for major homebuilders, develop and execute DX strategies, propose SaaS solutions, and lead large customer projects and product-development coordination.
About this role
ANDPAD hires a BizOps member for its business strategy team to build the operations and business foundation that lets its multi-product construction SaaS and new businesses grow while maximizing customer value. The team designs operations from strategy and removes bottlenecks to growth, centered on Salesforce.
The member identifies business problems from management and field viewpoints and draws a roadmap, drives projects across sales, customer success, product and legal teams, and redesigns business processes from sales to customer success to find inefficiencies and set company-wide flows. This includes improving systems and workflows, and writing rules, to cope with rapid diversification.
Required are experience building or improving operations, Salesforce knowledge and operation, project management that leads communication with many stakeholders, a record of solving complex problems quickly beyond the role's scope, and documentation skills. Preferred are building quote, contract, invoice and payment processes, API or tool development with Google Apps Script or Python, SQL, designing generative AI tools or proofs of concept, and experience in IT, SaaS or startups.
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