LINE Consultant

This CRM Consultant sits in KNOTBOX, a roughly 10-person team dedicated to helping businesses use LINE Official Accounts. The team combines the in-house KNOTBOX tool with user-data collection, analysis, and visualization to support one-to-one communication and address client business issues. The role sits within a CRM and digital-marketing service that takes work from account strategy through execution and review.

The consultant conducts interviews and research to identify a company’s issues, then designs KPIs and proposes an account-use plan and roadmap aligned with its objectives. The work covers account operation, settings support, reporting, improvement proposals, campaign planning and design, and development direction. It also requires coordination with clients, advertising agencies, and platform operators. Initial duties include scheduling, submissions, and reports alongside a consultant before expanding into planning and consulting across the account lifecycle.

Applicants must have at least two years of experience proposing or operating digital advertising, regardless of medium.