Digital Bank Launch / Banking Operation Planning

Money Forward

Operations

Fintech

Project Mgr

About this role

Money Forward, partnering with Sumitomo Mitsui Financial Group and SMBC, has launched a preparatory company for a new digital bank and is hiring a Banking Operation Planning professional (secondment to SMBC Money Forward Bank Preparatory Corporation) in Tamachi, Tokyo. The project runs service planning, system development and customer-acquisition strategy in parallel; to safely and smoothly operate the bank, operations, rules and mechanisms must be built from scratch, with an AI-native approach that designs work around AI and automation rather than manual operation. The role designs and builds banking operations (work flows, operational rules, check points), reviews requirements, coordinates with business planning, PdMs and engineers, prepares procedures, operational structures and training for release, participates in the test process (system test through UAT), and leads improvements after opening. Full-time (employed by Money Forward, seconded to the new company). The posting is written in Japanese.

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