Lead corporate and business strategy, company-wide KPIs and financial planning, using market research and analysis to guide executive decisions.
About this role
Lead growth and operational improvement for hololive FANCLUB and related fanclub services. The role uses membership attributes, retention and activity data, including Google Analytics and SQL, to develop strategies for membership, retention and revenue. It directs joining campaigns, exclusive content, events and benefits, and measures their results.
Responsibilities also include managing site updates, email newsletters, customer-support coordination and service terms, improving procedures and quality, and working with talent-management teams and external developers. Applicants need experience personally planning and executing consumer-service growth or PR measures with measurable results, managing a team or leading a project, and negotiating with other departments or external development and production partners.
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