Leads UI/UX quality and design operations for a learning app, combining hands-on reviews and prototyping with designer coaching, evaluation, and coordination across product teams.
About this role
Leads come from events, webinars, downloads and inquiries. The representative contacts prospects by phone and email, explores training needs, timing, target employees and internal decision status, and prepares context for field-sales handoff. Work also covers lead prioritization and follow-up, re-engaging dormant prospects, and coordinating outreach with marketing. Salesforce is used to track customer histories, activities and KPIs, including calls, connection rates and meeting conversion. Results inform changes to talk tracks, email and follow-up. Applicants need sales or client-facing negotiation experience with corporate customers; sales, inside sales and customer success are all relevant, with one year as a guide. They should identify needs through calls and email, organize findings into next steps, and have managed multiple prospects and KPIs while improving outreach from results.
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