Plan and create graphic-design-led communications for Canon products, services, corporate activities and sustainability projects. Collaborate with partners to make messages clear.
About this role
This role conducts global user research and trend research, using both qualitative and quantitative methods to identify user needs, issues, and opportunities. The work includes direct dialogue with and observation of users to build understanding, empathy, and new insights.
Responsibilities include forming hypotheses, creating ideas and concepts, validating hypotheses and concepts through user evaluation, visualizing use situations and user experiences, and defining user requirements for products and services. The role also designs and facilitates workshops for ideation, explores new user-centered applications for elemental technologies, develops future insights and scenarios, supports the creation of new businesses, and supports business-model development.
The position works across Canon’s consumer, business, professional, industrial, and medical areas, including new-concept camera development and consideration of new medical businesses. It contributes to products and services from the upstream stages of manufacturing and service development through commercialization.
Required capabilities are insight for discovering insights, creativity for solving issues, enthusiasm and curiosity for actively engaging with unfamiliar fields, initiative and responsibility for independently moving projects forward, and an enjoyment of communication with research participants and co-creation partners. Experience in user research or market research using qualitative or quantitative methods, workshop facilitation and other co-creation methods, design thinking, service design, product, UI/UX, graphic or information design, product planning, or business development is welcomed.
The position is a full-time regular employee role at Canon’s headquarters in Ota, Tokyo. Working hours are 8:30–17:00, although some offices use 8:00–16:30. Annual salary at joining is JPY 5.3–7.7 million according to the authoritative job posting; the body states that the final treatment is determined based on experience, ability, and company rules. Bonuses are paid twice yearly. The posting also states a five-day workweek in principle on Saturdays and Sundays, 125 annual holidays, paid leave, transportation and overtime allowances, social insurance, retirement benefits, corporate pension, savings and employee stock ownership programs, training, and other welfare facilities and programs.
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