Lead product and UI/UX design for online healthcare consultations, define user and business problems, guide cross-functional decisions, and build consistent design systems.
About this role
The Communication Designer will develop and execute design strategies that communicate the value and direction of the company and its services. The work covers owned media, service-related product packaging and DTP design, corporate materials, customer-facing print materials, and the design and spatial production of physical clinics.
Responsibilities include identifying personas, extracting design concepts, collaborating with related departments on design direction and decision-making, executing graphic, UI, DTP, and writing tasks, and building and operating design systems. The role covers the corporate website, recruitment website, official note, company presentation materials, product packaging, and print materials for existing customers.
The position is part of a five-person Communication Designer group. The company operates online medical consultation, clinic DX support, and healthcare e-commerce services. Its online consultation platform has recorded more than 10 million consultations since launch. The organization has more than 199 employees and is working to define and implement its company-wide design strategy by verbalizing and redefining its culture and design policies.
Named design tools are Figma and Adobe Creative Cloud, including Photoshop, Illustrator, and InDesign. Communication and documentation tools include Slack, Google Meet, Discord, Notion, Miro, and Google Sheets.
The work may be performed at the Hamamatsucho office in Minato, Tokyo, or remotely in Japan. Remote work and a flextime system are available. An iMac or MacBook Pro with a secondary monitor is provided, and clothing and hairstyle are unrestricted. The role offers a possible career path toward art direction through planning and implementing corporate design strategy, with potential to expand into UI/UX design through collaboration with the product design team.
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