UX and Software Design Organization Transformation Professional

This role works with a director to define and implement the future direction of a design organization. The person leads transformation across design, development, and business functions, using experience in software development or UX design to improve organizational structures, processes, people development, and culture.

Key responsibilities include establishing design and development processes suited to the AI era; creating review and quality-improvement mechanisms that deliver consistent UX quality across business areas; strengthening design capabilities across hardware, software, and services; building and embedding repeatable organizational foundations such as design systems and DesignOps; and promoting organizational change through designer development and capability improvement.

Required qualifications include experience using a foundation in software development or UX design to transform or improve a design organization or project; understanding and practical experience deploying development processes such as Agile or Scrum in a design organization; experience engaging multiple stakeholders across design, engineering, and business divisions to achieve cross-organizational results; and experience identifying organizational or project issues and establishing solutions as systems or processes. Candidates should be comfortable communicating in English with a view to overseas collaboration and should be willing to continue improving their English skills. A portfolio is required when applying.

Experience with building, operating, or embedding DesignOps or design systems; improving design processes using AI or frontend technologies; creating UX quality or design governance mechanisms; and planning or leading designer development and organizational capability initiatives is welcomed.

The team covers B2B products, services, UX, UI, and branding, connecting hardware, software, and services to create consistent customer experiences. Members work across UX, UI, communication, and spatial design specialties, with cross-functional collaboration and global projects.

The position is full-time in Chuo-ku, Tokyo. Hybrid work is available, with an average of three to four office days per week. Standard working hours are 9:00–17:30, with a flextime system and no core hours; overtime may occur. The annual salary range is JPY 13.3–18.1 million. The role includes a three-month probationary period. Benefits and support include employee stock ownership, savings and pension plans, a cafeteria benefits plan, employee product purchasing, housing support, insurance, paid leave, holidays, learning programs, internal recruitment, career support, and various work-and-life support systems.