Lead a USEN Contact Center department serving customers across electricity services, payment terminals and security-camera support.
About this role
Support the introduction and operation of USEN’s cleaning robots. Diagnose faults, investigate causes, coordinate manufacturer fixes and assist customers or internal sales teams remotely and on site.
Applicants need technical support experience for products or systems, fault isolation and vendor escalation, and handling technical inquiries. Robotics experience is not required. Network, Wi-Fi, API and field-support knowledge are welcome.
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