Contact Center Department Head

U-NEXT HOLDINGS

Support

Enterprise

JP company

About this role

Lead a USEN Contact Center department serving customers across electricity services, payment terminals and security-camera support. Own departmental strategy, client relationships, staffing, partner management and profitability.

Applicants need contact-center management experience covering at least 50 people, responsibility as the client’s principal counterpart, leadership from launch through scale-up, and departmental financial management. Digital operations improvement and data analysis are welcome.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.