Lead a USEN Contact Center department serving customers across electricity services, payment terminals and security-camera support.
About this role
Manage USEN Contact Center’s customer-support operation for electricity services. Set team strategy, improve operations and profitability, manage staff and partners, and maintain client relationships.
Applicants need experience managing a contact center of at least 30 people, serving as the responsible client counterpart, leading operations from launch through expansion, and managing center finances. AI, RPA or CRM-led improvement and hands-on data analysis are welcome.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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