New graduates can join sales, customer success, or marketing for a video and data platform serving industries, covering proposals, onboarding, retention, lead generation, and content.
About this role
This role leads customer success for enterprise accounts in a dedicated team focused on expanding product use and maximizing monthly recurring revenue (MRR). It works across account sales, marketing, inside sales and product development around Tebiki’s SaaS products for frontline operations, including field education and manufacturing-record analysis. The work supports adoption, new use cases and expansion from an initial site to other locations or company-wide.
Responsibilities include designing and improving post-contract onboarding, providing online or on-site implementation support, and using a customer-management tool to build and quantify success roadmaps. The role also operates KPIs such as health scores, plans upsell strategies, and shares customer findings with engineers and designers for service development. The supplied text states no mandatory qualifications or required experience background.
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