New Graduate Marketing / Field Sales / Customer Success

This posting covers a 2028 new-graduate intake with four possible assignments: sales, customer success, marketing, or an open position for candidates who have not chosen a function or want to propose another role based on their experience and skills.

Tebiki provides a field-integration platform that uses video and data analysis for workers in manufacturing, logistics, construction, food service, and other frontline settings. The product addresses workflows that still rely on paper forms and informal, person-dependent on-the-job training by helping organize operational knowledge.

Sales members are responsible for maximizing contract volume and monthly recurring revenue individually and as a team. They take leads generated by inside sales through the full process from business meeting to closing. Responsibilities include developing and executing customer-specific closing scenarios, hearing customer issues and proposing solutions, building and following up relationships with decision-makers and contacts, visualizing and improving sales processes using CRM and other tools, and proposing mechanisms and improvements to increase team results.

Customer success members support retention and lifetime value through product adoption and upselling. The work is proactive and project-based rather than limited to reactive support. Responsibilities include project-managing onboarding, analyzing customer status with management tools and supporting product use, planning and executing upsell and cross-sell strategies for existing customers, participating in product development with engineers and designers through product feedback, and designing operating processes that improve team efficiency.

Marketing members plan and execute activities from lead generation to creation of business meetings across online and offline channels. Depending on experience and suitability, assignments may include increasing meetings through listing advertisements, email newsletters, and exhibitions; converting existing leads through webinars and content; launching an owned media site, directing article production, and analyzing and improving the website; media outreach and proactive publicity; and developing sales channels through partnerships and agency schemes.

Applicants must be expected to graduate or complete a graduate school, university, or college of technology in Japan or abroad by the end of March 2028. Japanese communication ability is required. The listed workplace is in Nishi-Shinjuku, Shinjuku, Tokyo, with access from Shinjuku, Seibu-Shinjuku, Okubo, and Shinjuku-Nishiguchi stations. The posting states that the scope of workplace changes may include locations designated by the company and that a smoking-permitted area is available on the premises.