Build and deploy AI and software solutions using LLM-based systems and cloud AI platforms, validate quality and performance, and deliver projects end to end. Travel up to 25%.
About this role
An AI Solution Architect in Microsoft’s Customer Experience and Success organization, within Cloud Solution Architecture, serves as a technical specialist and trusted advisor. The role helps customers turn business goals into AI-agent and low-code solutions using Copilot Studio, Power Platform, and Microsoft Business Applications.
The architect leads solution concepts, architecture, implementation, and adoption, taking work beyond proof of concept into business processes. Responsibilities include identifying blockers to production scale, coordinating with product, engineering, sales, support, delivery, and partners, and shaping success plans. Customer feedback, technical support, best practices, and change-management approaches are used to sustain value from AI agents.
Applicants need at least four years of relevant experience or equivalent, plus experience with AI or AI agents, low-code/no-code, Business Applications, or application development. They must have proposed, designed, implemented, or supported technology solutions, explain technical topics clearly to stakeholders, and communicate smoothly with customers in Japanese.
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