Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
This full-time internal systems engineering role supports the intranet environment of USEN & U-NEXT GROUP. The main responsibilities are maintaining and improving the intranet, strengthening security, promoting internal DX and BPR, and introducing advanced technologies.
The engineer will use Microsoft and Google authentication functions, including Google Workspace, to strengthen security across the group. The role includes developing tools for intranet administration and operational efficiency, selecting and procuring PC models, and establishing and operating PC introduction processes.
Additional work includes constructing environments for newly established companies, integrating systems, and providing communication, support, and help desk services for group companies and other departments. The position contributes to authentication platform construction, internal tool development, and company-wide DX and business process redesign.
The information systems department's IT Innovation section works with a security specialist team and an internal help desk. The role covers technologies and services including GCP, Azure, Microsoft products such as Microsoft 365 and Azure, Google Workspace, Microsoft Entra ID, Google ID, Python, and Google Apps Script. Experience with IDaaS and authentication platforms, internal tool development, help desk operations, device setup, PC procurement or selection, and DX or BPR is welcomed.
Required qualifications include approximately three or more years of practical experience in internal systems engineering, infrastructure construction, or tool development, together with operational or management experience and a basic understanding of Microsoft products or Google Workspace and related services. Candidates should be interested in learning and applying new cloud and security technologies, communicate smoothly with group companies and other departments, and independently consider ways to improve efficiency and security.
The position is based in Shinagawa, Tokyo. It uses a flextime system without core hours, with standard working hours of 7 hours and 30 minutes per day and a 60-minute break. Remote work may be possible depending on daily work conditions, although existing team members have a high office attendance ratio. Annual holidays are stated as 125 or more, with weekends and public holidays off. Benefits include social insurance, transportation expenses, a remote worker allowance, qualification incentives, defined-contribution pension, employee stock ownership, health examinations, and various service and facility discounts. Initial onboarding covers the intranet environment, Microsoft and Google tools, and the PC selection process before responsibilities gradually expand.
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