Product Manager

The Product Manager will manage Ken助＋, a B2B SaaS product for health insurance associations. The product integrates claims, health-checkup, and registry data and supports health-program PDCA through data visualization, export, and analysis functions. Its users include administrative staff and public health nurses at health insurance associations.

Responsibilities include interviewing customers, analyzing usage, organizing inquiries and requests, and identifying customer problems. The role abstracts individual customer issues into common problem structures and uses them to define product direction. It covers planning and requirements definition related to medical-cost analysis, prevention of severe illness, specific health guidance, data-health plans, and evaluation of health programs.

The Product Manager will create the product roadmap, prioritize initiatives, make decisions to maximize customer outcomes, and design product experiences that help users identify issues, determine target populations, implement measures, and review results. The role also includes defining specifications and driving development with engineers, data scientists, and designers; verifying results after release; monitoring customer usage, outcomes, and unmet needs with customer success and sales; and building stakeholder agreement while considering regulatory changes, business strategy, and development feasibility.

Required qualifications include approximately three or more years of product management experience with a B2B SaaS or business-support product, experience identifying customer problems through interviews or usage data and translating them into planning and requirements definition, and experience creating product roadmaps, designing KPIs, verifying outcomes, and reporting to management.

Preferred experience includes KPI design and usage analysis for B2B SaaS, planning or developing products for data analysis, business intelligence, dashboards, reports, or operational visualization, organizing analysis requirements and data definitions with data scientists or analysts, and leading projects across multiple business divisions or products. Interest or experience in medical care, healthcare, insurers, health checkups, claims data, PHR, or health programs is also welcomed.

The position is based initially at the Tokyo office in Minato, Tokyo. Working hours use a flextime system with core hours from 11:00 to 15:00, standard working time of eight hours per day, and a 60-minute break. The company states that it provides a five-day workweek, social insurance, commuting expenses up to 150,000 yen per month, defined-contribution pension, parental and nursing-care leave systems, employee stock ownership, and other health and leave programs.