Senior Solutions Architect

This Senior Solutions Architect sits within a dedicated global go-to-market organization for Customer Lake, Databricks’ customer data platform built into its Data Intelligence Platform. The role works with marketing, MarTech, data engineering, and analytics stakeholders to establish technical credibility and guide adoption of Customer 360 and customer engagement solutions.

The work spans architectural design, data engineering, identity resolution, segmentation, personalization, audience activation, and agent deployment. The architect leads workshops, presentations, demonstrations, proof-of-concept engagements, customer-facing technical collateral, and complex field escalations, while also sharing product feedback with Product and Engineering teams. The role also helps refine sales qualification and POC intake processes.

Applicants should have at least five years of customer data platform, marketing technology, or customer data engineering experience, including a record of delivering client-facing customer data and activation solutions. At least three of those years should be in customer-facing, pre-sales, or consulting work. Experience designing data and AI applications for marketing and customer engagement, plus familiarity with CDP or MarTech platforms and identity resolution, audience activation, and migration strategies, is required.