SRE Engineering Manager

The Engineering Manager for the SRE team manages people, organization, and technology to maximize team and organizational outcomes from an SRE perspective. Responsibilities include identifying and resolving potential technical and organizational issues, setting and tracking goals for teams and members, conducting evaluations, and supporting career planning, skill development, and motivation. The role also proposes and advances autonomous improvement cycles based on development metrics and KPIs, and leads the setting and operation of SLOs and SLIs for each product.

The position is intended for someone with an SRE background who wants to contribute through technology management and people management. The posting gives the role substantial discretion to improve the team's development processes. It does not state a specific education requirement, formal experience threshold, or additional required programming language or framework.

The products support sensitive healthcare data such as prescription information and medication histories. The reliability context includes mission-critical core systems where even one minute of downtime is not permitted, continuous traffic from pharmacies nationwide, controls extending beyond ordinary personal-information handling, and security and compliance checks with risk visibility for group companies joining through mergers and acquisitions. Product and traffic growth, ongoing M&A activity, and the introduction of generative AI features are creating additional operational risks. The role addresses reliability requirements involving availability, performance, governance, and post-M&A connectivity.

The development organization includes approximately 180 engineers and product managers, including contractors. Organizational practices include supporting information sharing through development blogs, study sessions, and conference presentations. The work location is the company's office at 2-8-6 Nishi-Shinbashi, Minato-ku, Tokyo, in the Sumitomo Fudosan Hibiya Building, postal code 105-0003.

The stated selection process consists of document screening, a casual interview, two or three interviews, an aptitude test, a reference check, and an offer meeting. The process may change depending on circumstances. Reference checks use back check and collect questionnaire responses from people who worked with the candidate in their current or previous role; the check is completed online and the company does not contact those people directly.