Leads a customer service team supporting Japan institutional clients in foreign securities settlement, handling escalations, improving post-trade processes, and managing risk.
Citi
Diversified Banking · Capital Markets · Wealth Management · Credit Cards · New York, New York
Citi is a global bank serving corporations, governments, institutional investors and consumers. Its five interconnected businesses are Services, Markets, Banking, Wealth and U.S. Consumer Cards, covering cash management and payments, securities services, trading and risk management, advisory and financing, investment and private-banking services, and card and installment lending.
The group earns net interest income from lending and other interest-bearing assets, plus non-interest revenue including commissions, fiduciary fees and trading activity. For 2025, Citigroup reported $85.225 billion in total revenues, net of interest expense.
- Can be worked in English
- 79%
- Remote or hybrid
- 57%
- Most requested
- JLPT N2 2
- JLPT N1 1
- Native Japanese 7
- No Japanese level detected 3
- Japanese posting, level unstated 1
- Common areas
- Operations 9
- Finance & accounting 4
- Sales 2
- Business development 1
Measured from the 14 listings Ranked has live for Citi. Japanese level, visa signal and skills are AI-graded from each posting and can be wrong — confirm against the employer's original posting before applying.
14
open positions at Citi
13
Processes securities and derivatives transactions, investigates settlement issues, monitors errors, and supports risk controls, reporting, and product or service launches.
Leads origination and execution of export and agency finance transactions, coordinating structuring, approvals, client negotiations and deal delivery with Japanese official agencies.
Develops cash-management and working-capital sales for commercial banking clients, building opportunities, shaping proposals and guiding deals through approval, implementation and revenue generation.
Leads Japan Markets FX Operations and Large Payments Control, overseeing settlement, controls, regulatory reporting, process improvement and a senior operations team.
Leads end-to-end service strategy for top-tier Markets Operations clients, resolving cross-regional issues, improving service processes, and managing the client strategy team.
Supports investment-banking client transactions involving capital raising and M&A through financial research, company analysis, pitch and deal materials, and valuation modeling.
Supports corporate financial services through transaction processing, settlement, payments, custody and clearing, while contributing to customer-service improvements and operational infrastructure.
Processes FX and FX-option confirmations and settlements, investigates client and operational issues, and improves transaction processing through automation and straight-through processing.
Supports Payments clients after implementation by investigating service issues, coordinating resolutions across internal teams, sharing updates, and improving recurring processes.
Provides institutional securities-services clients with issue resolution and ongoing support, coordinating transactions, controls, reporting and service improvements across internal and external teams.
Resolve client inquiries as an operations customer-service analyst, coordinating with internal teams, investigating issues, communicating updates and maintaining institutional client relationships.
Supports institutional investors by handling settlement and portfolio queries, matching Japanese securities trades, managing collateral and corporate actions, and improving workflows with internal and external partners.
Resolves service issues for institutional clients, manages high-profile client portfolios, coordinates transaction delivery, improves processes, and supports controls and reporting.