AI-BPO Consultant / Pre-sales

Money Forward's newly formed business development office is hiring a pre-sales and implementation consultant for its AI-BPO back-office services, working alongside the ERP Domain BPO Promotion Division to serve enterprise clients with complex legacy systems and manual processes. The role covers two main phases: pre-sales and requirements definition — interviewing clients about back-office operations (financial accounting, leasing, receivables management), identifying bottlenecks, designing target workflows that split tasks between AI and human judgment, defining project scope and responsibilities, estimating effort, and negotiating agreement with client executives; and implementation support and project management — leading handoff to operating teams, launching initial operations, and building scalable frameworks for multiple concurrent projects. Over time the role may also feed insights back into service and product improvement. Candidates need 3+ years of experience either in BPO/business process reform for companies with 200+ employees, or in pre-sales/implementation project management for SaaS products in financial accounting, leasing, or receivables domains. Employment is full-time with a flextime system and hybrid work requiring at least two office days per week at the Tamachi, Minato-ku, Tokyo headquarters. Annual salary is ¥5,508,000–¥8,508,000.