Lead corporate planning and management across GENIEE and JAPAN AI, designing budgets and KPIs, supporting executive decisions, driving cross-company projects, and managing the planning team.
About this role
The Deployment Strategist works in Deployment Strategy, helping customers turn operational challenges into AI initiatives with measurable outcomes. In partnership with forward-deployed engineers (FDEs), sales and customer success, the role connects business priorities to implementation, adoption and improvement. Tasks cover customer research and interviews, mapping workflows and constraints, identifying AI use cases, and preparing proposals, requirements and project plans. The strategist prioritizes initiatives and KPIs, coordinates with FDEs, tests prototypes, gathers feedback and tracks progress. With customer success, the role supports adoption, reviews usage and work-time data, compares outcomes and recommends improvements or rollout. Applicants need 2 to under 5 years of professional experience and either project work in corporate transformation, process improvement or IT implementation, or B2B sales, presales or customer-success experience in IT, SaaS or technology services. Relevant duties may include research, interviews, proposals, requirements, implementation or adoption support. Generative-AI or AI-agent experience is not required.
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