Run day-to-day operations of the fan messaging platform bubble for JAPAN: monitor KPIs, plan user growth and retention, liaise with artist agencies and direct service improvements.
About this role
A merchandising role at Fanplus, the M-UP group company that runs official websites, fan clubs, official online stores and online lottery platforms for music artists. The position covers promotional items and goods for artists' official stores, from planning and proposal through production, with the aim of fitting each artist's character and what their fans want.
The person develops products such as fan-club-only items, live and event goods and seasonal items, writes product and promotion proposals, and negotiates with artists' management offices and event operators. Part of the role is running some online stores: registering and updating goods, inventory and customer data management, order processing, coordinating with logistics and warehouse companies, and preparing sales reports. The team works closely with the fan-site division and is expanding beyond music into wider entertainment.
Required (either): experience planning products and managing their production for goods in the entertainment field, or product planning and production management experience in another industry.
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