Responsible for expanding sales channels for insurance products, including planning and managing KPIs with various Rakuten Group companies.
About this role
This adjuster role is part of the Claims Services Headquarters, Claims Services Department 2, in Rakuten's non-life insurance business. The department handles automobile-accident claims and pays insurance benefits or compensation to policyholders and other parties. Its work is centered on prompt, appropriate claim payments, and the adjuster contributes the technical assessment needed to resolve cases.
The role examines photographs and images to identify an accident's cause and accurately assess vehicle damage. It reviews estimates submitted by repair shops, discusses them with the shops, and determines the repair cost. It also investigates the causal relationship between the accident and damage and assesses the parties' respective responsibility, supporting resolution of the accident. Word and Excel are identified as the basic PC tools for the work.
Applicants must have basic PC skills, including Word and Excel, and hold either an automobile mechanic qualification or an automobile body repair mechanic qualification.
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