Business Operations Planning

This role supports the Medical Experience Business Division by designing and operating the processes needed to implement and scale business strategies and related initiatives. Responsibilities include creating and running processes for new services, features and initiatives, including contracts, billing, revenue recognition and account issuance.

The role also involves optimizing systems and administrative processes within the business division, and coordinating and communicating with division members and business partners. Depending on experience and career interests, the position may also include business analysis and preparation of materials related to business promotion. The scope of responsibility may change based on the candidate’s experience, interests and the company’s business and organizational needs.

Required experience includes at least two years in business operations or sales promotion at a venture or startup company, or at least two years of experience improving operations in consulting or a similar industry. Experience in an IT business and experience in the medical or healthcare field are welcome.

The position supports services designed to make healthcare more accessible and convenient for patients, including online medical consultations, online medication guidance and payment services for medical visits. The work requires understanding the business and its stakeholders, building suitable operating structures and processes, and supporting business growth. The role also emphasizes autonomous work, teamwork, communication and the ability to respond in situations requiring speed.

Employment is full-time.

Remote work is available, but attendance at the office is required at least two days per week. Office attendance may also be required for physical work, customer or visitor handling, or other situations where in-person communication is necessary or effective. The workplace is indoors and non-smoking.