Business Operations Planning

This role supports the Medical Experience Business Division by designing and operating the processes needed to implement and scale business strategies and related initiatives. Responsibilities include creating and running processes for new services, features and initiatives, including contracts, billing, revenue recognition and account issuance.

The role also involves optimizing systems and administrative processes within the business division, and coordinating and communicating with division members and business partners. Depending on experience and career interests, the position may also include business analysis and preparation of materials related to business promotion. The scope of responsibility may change according to the candidate’s experience, interests and the company’s business and organizational needs.

Required experience includes at least two years in business operations or sales promotion at a venture or startup company, or at least two years of experience improving operations in consulting or a similar industry. Experience in an IT business and experience in the medical or healthcare field are welcome.

The position supports services designed to make healthcare more accessible and convenient for patients, including online medical consultations, online medication guidance and payment services for medical visits. The work requires understanding the business and its stakeholders, building suitable operating structures and processes, and supporting business growth. The posting also emphasizes autonomous work, teamwork, communication and the ability to respond in situations requiring speed.

Employment is full-time. The expected annual salary is 5,000,000 to 8,000,000 JPY, determined based on preferences, experience and company policy. Salary may be reviewed every half-year based on performance. Commuting expenses are reimbursed based on a reasonable route. Flextime, discretionary work or managerial arrangements may apply depending on grade and role; flextime has core hours from 11:00 to 16:00, while discretionary arrangements use 11:00 to 16:00 as recommended working hours.

Remote work is available, but attendance at the office is required at least two days per week. Office attendance may also be required for physical work, customer or visitor対応, or other situations where in-person communication is necessary or effective. The workplace is indoors and non-smoking. Benefits include onboarding, internal study sessions, a monthly company-wide sharing meeting, a company-provided Windows or Mac computer, software and book purchase support, social insurance and membership in the Kanto IT Software Health Insurance Union. Holidays include a five-day workweek with Saturdays, Sundays and national holidays off, paid leave, summer leave, birthday leave and year-end and New Year holidays.