Drive projects across medical operations, patient experience, and product requirements. Design workflows, align stakeholders, manage implementation, and validate outcomes.
About this role
This student internship is part of the business development team supporting the clinic digital transformation and online medical consultation businesses. The team helps medical institutions increase awareness and supports their business operations.
Responsibilities include extracting insights and developing initiatives from user research and interviews, refining customer journeys, proposing product, service, and UX improvements based on unmet user needs, analyzing KPIs and planning initiatives, supporting project management, coordinating with supported clinics, and discussing issues with company executives.
The role involves repeated practice in logical thinking, including hypothesis development, analysis, research, insight generation, and communication. It also develops communication and collaboration skills through work with people from different departments, backgrounds, and roles. Other stated learning areas include preparation and participation in discussions, meeting minutes and follow-up of next steps, quantitative and qualitative research such as interviews, designing and analyzing business profitability and KPIs, running PDCA cycles, using various tools, and discussing assigned topics directly with top management.
The internship is expected to involve issue-based work rather than task-based work, with expectations similar to those for regular employees. The position provides exposure to business and organizational management across multiple business areas and development phases. Regular discussions with business leaders are part of the stated environment.
The company provides healthcare platform services connecting medical professionals with patients and users online and offline, including an online consultation system, clinic DX support, and healthcare e-commerce. The work location is the Hamamatsucho office in Minato, Tokyo, or remote work. The posting identifies possible mentors including a CXO from McKinsey, a business leader with healthcare industry experience at McKinsey, and leaders who promoted businesses at DeNA and Recruit.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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