Leads product planning and hands-on development for DX SaaS and AI systems, using field research to shape product vision, roadmaps, prioritized features and ongoing improvements.
About this role
Graffer, which has offered digital-transformation products to local governments since 2018 and now reaches over 70 million citizens, is hiring a Consultant for Administrative Issues. Business in this field is hard for private firms, and there is no settled answer on where to invest, so the consultant helps decide that while turning solutions into a business.
The consultant gets deep into the problems of each municipality or central ministry, plans and proposes solutions that combine Graffer products, and once a project starts works alongside the customer on project management and delivery. Tasks include extracting and analysing a specific customer's issues and giving data-based consultation, providing Graffer products and consulting services and proposing and introducing new services, driving the projects, and activities to set and update industry standards for local-government DX. The role is also expected to lead organisational work such as hiring, training and operational improvement, and the scope is adjusted to the person's experience and wishes.
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