Leads product planning and hands-on development for DX SaaS and AI systems, using field research to shape product vision, roadmaps, prioritized features and ongoing improvements.
About this role
Graffer is hiring a Business Development person for AI transformation, who builds lasting partnerships with customers and works alongside them as they change their operations with generative AI. The customers are users of the company's AI solution products.
The person drives projects that solve customer problems, regularly talks to customers to understand their needs, pains and issues, studies customer behaviour through data analysis, collects customer feedback and requests for the development team, and keeps up in real time with generative-AI progress to draw insight for solving problems and developing product features. Together with customers, the person identifies where AI applies in their work, sets the problem and decides how to use the technology for the greatest impact, building practical know-how on applying AI.
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