Oversee Japanese localization of global marketing websites and email campaigns, prioritize concurrent projects, direct vendors, and improve automated production workflows and digital processes.
About this role
Consumer Program–Program Manager leads people programs for Apple’s consumer channel, covering ASC (badged) and AEP/Apple Champion (non-badged) populations. The role connects worldwide and local program strategy so partner-facing execution supports customer experience and channel sales.
Responsibilities include designing and deploying programs at scale, expanding ASC and AEP initiatives, supporting new launches, and working with field teams and account managers to resolve deployment issues. The role manages projects, conducts strategic analysis, identifies improvement and business opportunities, and owns measurement so dashboards and data provide actionable insight for leadership.
Applicants typically need at least three years of related experience, a bachelor’s degree or equivalent experience, and a background in project or program management, sales enablement, or a similar function. Required qualifications also include deep channel-sales knowledge, proficiency with project-management frameworks and tools, and the ability to lead concurrent projects. Fluency in Japanese and English is required.
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