Lead initial responses to Woven City crises, coordinate the Emergency Response Team, improve preparedness processes, and enforce confidential-data access controls and audits.
About this role
Support operations and service improvement for Woven City’s Inventor Acceleration and Service department. Organize management meetings, track goals and budgets, clarify dependencies and decisions, and coordinate action across teams. Collect customer feedback, prioritize problems and follow improvements through to completion.
The expected split is roughly 70% department operations and 30% customer-feedback-led improvement. Applicants need a relevant degree or equivalent experience, multi-stakeholder project or operations delivery, cross-functional coordination, schedule and risk management, and strong document and spreadsheet skills. Native-level Japanese and working business English are required. This full-time hybrid role is based in Tokyo; salary figures are not stated.
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