This role involves managing account openings and customer information, with future responsibilities in risk management and compliance.
About this role
A digital marketing promotion role within the platform business of a fintech company that offers a SaaS-type discretionary-investment (fund wrap / robo-advisor) platform to financial institutions. Working in a BtoBtoC model with partner online brokerages, the role spans service planning and the planning and execution of promotional initiatives. Specific work, assigned by aptitude, includes customer success management to make client businesses succeed, strategy planning and execution to expand new-user acquisition, analysis and validation of initiative results, coordination with outsourcing companies, and planning and executing promotion measures for partner financial institutions. The small team offers significant discretion, valuing a try-improve-repeat approach over rigid processes. Full remote work is possible; the office is in Chiyoda-ku, Tokyo. Full-time.
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