Lead product strategy, priorities and delivery for Fanicon and other THECOO products in Tokyo. Requires product management experience and communication with stakeholders in Japanese and an English-speaking development team.
About this role
This role manages existing accounts for Fanicon, a paid monthly fan-community communication app that connects entertainers and artists directly with fans. The account manager supports community revenue, profitability, usage frequency and member satisfaction. Responsibilities include building relationships with the relevant artist or agency representative, understanding their challenges and goals, and proposing ways to address them through Fanicon. Plans are developed using the company database and market trends, followed by ongoing support for community operations and growth.
After gaining practical understanding of the business model, the role is expected to progress toward team management depending on aptitude and pace. Management responsibilities include developing and managing a team of several to more than ten members, setting objectives and monitoring progress in line with business plans, developing sales and business strategies in direct coordination with executives, and designing and developing the organization as the business expands.
Fanicon was launched in December 2017 and is used by idols, artists, actors, musicians, talents, public figures, YouTubers, sports teams and K-pop idols. The position contributes to digital transformation in the entertainment sector and involves solution-oriented sales, account relationship management, business planning and team development. Preferred experience includes proposing solutions based on client issues and needs, while interest in the entertainment field is welcomed.
The position is full-time and based in Jingumae, Shibuya-ku, Tokyo. The probationary period is six months.
The company also provides freee福利厚生ベネフィット and full support for installation and usage fees for a company-specified high-speed home internet connection. The office has an internal bar and company-operated LED and streaming studios.
The selection process consists of document screening, a first interview followed by a personality aptitude test, a final interview and an offer. The process may change.
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