Oversee Japanese localization of global marketing websites and email campaigns, prioritize concurrent projects, direct vendors, and improve automated production workflows and digital processes.
About this role
This Fraud Program Manager role sits within Software and Services and focuses on fraud risk for Apple Pay and Apple Wallet. It is an externally facing program role, working with banks, payment card issuers, transit operators, and payment networks.
The manager develops and executes fraud-prevention measures, maintains and optimizes counter-fraud processes, and investigates issues to root cause. The work requires deep knowledge of the payments ecosystem, including payment networks and fraud-detection technologies, and the ability to turn complex data into actionable insights. Analytical problem solving, attention to detail, consensus building, and collaboration across internal and external stakeholders are central.
Applicants need a BA/BS degree or equivalent qualification in a relevant field and at least five years of professional experience delivering tangible results in financial-services fraud prevention. Fluent oral and written communication and presentation skills in Japanese and English are also required.
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