Run day-to-day operations of the fan messaging platform bubble for JAPAN: monitor KPIs, plan user growth and retention, liaise with artist agencies and direct service improvements.
About this role
A marketing role at Fanplus, which runs official fan clubs and online stores for Japanese and Korean music artists. The position uses data on fans' attributes and behaviour, drawn from fan-club memberships, ticket purchases, concert attendance and merchandise sales, to support each artist's growth strategy.
Work includes analysing fan-club member trends and measuring the effect of campaigns, cross-analysing ticket buyers, concert attendees and merchandise buyers against fan-club data, reporting in Tableau, and proposing promotions and analysing advertising. Duties are matched to experience, from an assistant start to an analyst aiming for management.
Any one of the following is enough to apply: data analysis in Excel (pivot tables, VLOOKUP, functions), data extraction and aggregation in SQL, use of a BI tool such as Tableau, Looker Studio or Power BI, or continuous service improvement through analysis, campaigns and impact measurement at an operating company or for clients.
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