Lead customer research and product strategy for large financial projects, defining value, prioritizing work, directing web/app UI/UX, aligning stakeholders, and improving KPIs after release.
About this role
This member role sits within the system risk management function supporting WealthNavi’s financial services and development organization. It helps the automated asset-management service and its supporting systems remain controlled and resilient while enabling product and engineering work.
The work covers system risk assessments with development and risk-management teams, leading or supporting risk responses, and establishing and operating processes for development governance and incident management. It includes communicating rules and providing ongoing education to development teams, as well as regulatory reporting for system failures. The role applies guidance and frameworks such as Financial Services Agency supervisory guidelines, CRI Profile, NIST SP 800 series, and IT internal-control practices.
Applicants need experience in system risk management, including assessment or risk response, or in building and improving IT internal controls. Experience in system audits, third-party evaluations of system governance, or assurance work also satisfies the stated requirement.
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