Lead customer success activities for major enterprise clients in the social infrastructure sector, focusing on onboarding and utilization.
About this role
ANDPAD, maker of the cloud construction-project management service ANDPAD (industry share No.1, 233,000+ companies, 684,000+ users), is hiring a Customer Experience (Customer Support) professional. The Customer Experience department was established on the belief that keeping customers requires not mere support but delivering an outstanding customer experience, helping people in the industry feel their own operations improving through ANDPAD. Unlike a simple call center, the role focuses on high-quality, experience-driven support that drives long-term product adoption. Full-time, based in Tokyo. The posting is written in Japanese.
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